Two-way integration with Gmail and standard SMTP email forwarding/replies into and from Rake.
Integrate email as a platform in Rake, allow users to enter SMTP settings (advanced) or simple a forwarding address. Must include reply functionality cc and bcc, attachments. ion of the post
Native integration with O365 besides Gmail would be a nice addition to this feature.
Please build an email feature inside Rake, even if that means using our own SMTP. It would be nice if we can email users based on the pages they have visited, tags and other factors from within the app
Hopefully this allows for email only interactions, where people can open tasks/tickets and be replied to through email alone. Some clients don't want to deal with other dashboards, but we can use all of Rake's power on the back end. Also this would need to be integrated well with CCing unknown people. Such as a client's developer, etc. So when we reply, they also get these emails transparently.