7

Chat transcript sharing

  • Live

M
Mike Hendrix

Please add the option to forward a chat transcript by email and the option to copy/paste a transcript into another system

Estimated: 2/15/2021

A

Activity Newest / Oldest

M

Mike Hendrix

Hello - we have this currently. We use it a lot at Rake. www.rake.ai/video-share-a-chat-transcript


A

could you add an option to send a chat script to the operator's email automatically.


M

Mike Hendrix

Automatically... So if this 'Rake User' owns a chat and it ends, I want it to send by email to XYZ@domain.com ??


A

Yes, but automatically to Rake User's email addresss.


M

Mike Hendrix

10-4. just fyi, you can do this with Zapier today but I understand you'd like it to be native as well.


M

Mike Hendrix

We will also add the option to share the transcript with a specific Rake user AND a specific Rake channel


M

Mike Hendrix

Status changed to: Live